Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center

Welcome to the Help Center

Fermeture du support

Le support sera fermé pour les fêtes du lundi 22 décembre 2025 au dimanche 4 janvier 2026.
Nous vous remercions de votre compréhension et vous souhaitons de très belles fêtes de fin d'année.

Topics

  1. Webfauna sur le Google Play !
    1. Update der App 2025 - Actualisation 2025 de l’application mobile
  2. Webfauna - FAQ
    1. Transmission_Error - Herunterladen von Bestimmungsschlüsseln nicht möglich - Téléchargement des clés de détermination impossible
    2. Die Datenübertragung ist blockiert - La transmission des données est bloquée
  3. Webfauna - Login
    1. Passwort zurücksetzen - Réinitialiser le mot de passe
    2. iOS - Keine Verbindung zu meinem Webfauna-Konto möglich - Connexion à mon compte Webfauna impossible
  4. Webfauna - Support E-mail
    1. Signaler un problème
      Signaler un problème
Powered by Jira Service Management
{"xsrfToken":"34f968c6a0addaa215a0d276eef16c2a828a5160_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c47087bf-3f70-4005-a3bf-ff9a9aca8440/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWM0OWI3NC1lZDViLTRmOTItOWNkNy0zYWE1YTkzMzc2NmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM0NzA4N2JmLTNmNzAtNDAwNS1hM2JmLWZmOWE5YWNhODQ0MCI6WyJyZWFkIl19LCJleHAiOjE3NzI4MzI1NzAsIm5iZiI6MTc3MjgzMTk3MH0.Oepop_l7UwNby-NIj1czP_IeeLuGFf0hwOiYqCRtIrY&client=9ec49b74-ed5b-4f92-9cd7-3aa5a933766a&mode=fit","logoId":"c47087bf-3f70-4005-a3bf-ff9a9aca8440","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Fermeture du support","userInitialAnnouncementMessageWiki":"<p>Le support sera fermé pour les fêtes du lundi 22 décembre 2025 au dimanche 4 janvier 2026.<br> Nous vous remercions de votre compréhension et vous souhaitons de très belles fêtes de fin d'année.</p>","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen im Support Center","sharedPortalName":"Support Center","announcementHeader":"Schliessung des Supports","announcementMessage":"Der Support ist über die Festtage vom Montag, 22. Dezember 2025 bis Sonntag, 4. Januar 2026 geschlossen.\nWir danken Ihnen für Ihr Verständnis und wünschen Ihnen schöne Festtage.","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Fermeture du support","announcementMessage":"Le support sera fermé pour les fêtes du lundi 22 décembre 2025 au dimanche 4 janvier 2026.\nNous vous remercions de votre compréhension et vous souhaitons de très belles fêtes de fin d'année.","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue sur Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#034d7c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6c2fb133-038b-4600-a572-5d38cc4845db/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWM0OWI3NC1lZDViLTRmOTItOWNkNy0zYWE1YTkzMzc2NmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjMmZiMTMzLTAzOGItNDYwMC1hNTcyLTVkMzhjYzQ4NDVkYiI6WyJyZWFkIl19LCJleHAiOjE3NzI4MzI1NzAsIm5iZiI6MTc3MjgzMTk3MH0.s6isoqApRPfLt5fqRxyFgls2TuaP7d_inTYTD0LcVho&client=9ec49b74-ed5b-4f92-9cd7-3aa5a933766a&height=300&mode=fit","bannerMediaApiFileId":"6c2fb133-038b-4600-a572-5d38cc4845db","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=infofauna-support","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"34f968c6a0addaa215a0d276eef16c2a828a5160_lout","baseUrl":"https://infofauna-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://infofauna-support.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9ec49b74-ed5b-4f92-9cd7-3aa5a933766a","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ef2ca3643086436f9523ec2e7c6feec2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://infofauna-support.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}