Jira Service Management

{"xsrfToken":"7a00ecc92590ca872a5972d2c4cf71cb023a4575_lout","branding":{"id":"3","key":"ex","name":"Portail de support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c47087bf-3f70-4005-a3bf-ff9a9aca8440/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWM0OWI3NC1lZDViLTRmOTItOWNkNy0zYWE1YTkzMzc2NmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM0NzA4N2JmLTNmNzAtNDAwNS1hM2JmLWZmOWE5YWNhODQ0MCI6WyJyZWFkIl19LCJleHAiOjE3NDczMjk0OTAsIm5iZiI6MTc0NzMyODg5MH0.d8g6xikODjYHUwBbMQuard3RRtSfOQtdB-qxBVpD8Tw&client=9ec49b74-ed5b-4f92-9cd7-3aa5a933766a&mode=fit","logoId":"c47087bf-3f70-4005-a3bf-ff9a9aca8440","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen im Support Center","sharedPortalName":"Support Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue sur Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#034d7c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6c2fb133-038b-4600-a572-5d38cc4845db/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWM0OWI3NC1lZDViLTRmOTItOWNkNy0zYWE1YTkzMzc2NmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjMmZiMTMzLTAzOGItNDYwMC1hNTcyLTVkMzhjYzQ4NDVkYiI6WyJyZWFkIl19LCJleHAiOjE3NDczMjk0OTAsIm5iZiI6MTc0NzMyODg5MH0.jmSpSPO7_cmXdZoiy6a1dshwSZAOqQiczEWqYE9ILMQ&client=9ec49b74-ed5b-4f92-9cd7-3aa5a933766a&height=300&mode=fit","bannerMediaApiFileId":"6c2fb133-038b-4600-a572-5d38cc4845db","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"ex","projectId":10003,"serviceDeskId":3,"name":"Portail de support","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"24","name":"Signaler un problème","descriptionHtml":"","callToAction":"Signaler un problème","introHtml":"","icon":10508,"iconUrl":"https://infofauna-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[18],"key":""},{"id":"26","name":"Demande envoyée par e-mail","descriptionHtml":"","callToAction":"Demande envoyée par e-mail","introHtml":"<p>Demande reçue de la part de votre canal dassistance de messagerie.</p>","icon":10527,"iconUrl":"https://infofauna-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"Général"}],"orderMapping":{"18":[24],"14":[24]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e699d351-418d-3363-a322-7e904675f662","appLinkName":"","appLinkUrl":"","spaceKey":"FWA","spaceName":"FAQ Webfauna App","spaceUrl":"","isServer":false},"labels":[],"projectKey":"EX","serviceDeskId":3,"kbLinkDomainURLs":["https://infofauna-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EX","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZWM0OWI3NC1lZDViLTRmOTItOWNkNy0zYWE1YTkzMzc2NmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDczMzAwOTAsIm5iZiI6MTc0NzMyODg5MH0.FEbFi7oQ3GgQn6qQFWCjtoJpPHmn3I8MTClAk81lh58","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"9ec49b74-ed5b-4f92-9cd7-3aa5a933766a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":219840590,"title":"Die Datenübertragung ist blockiert - La transmission des données est bloquée","url":"https://infofauna-support.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/219840590","space":{"key":"FWA","name":"FAQ Webfauna App","id":190087186},"serviceDeskIds":[3],"appLinkId":"e699d351-418d-3363-a322-7e904675f662","idInString":"219840590","projects":[{"projectId":10003,"serviceDeskId":3,"portalId":3}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=infofauna-support","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7a00ecc92590ca872a5972d2c4cf71cb023a4575_lout","baseUrl":"https://infofauna-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://infofauna-support.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9ec49b74-ed5b-4f92-9cd7-3aa5a933766a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"4a0e5aea1129467884a332536efa7366","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}